This product is for owners of The Ark 1.0 who would like to upgrade to version 2.0. If you do not own The Ark 1.0, you can purchase the full version of The Ark 2.0.
To upgrade from The Ark 1.0 to The Ark 2.0, you need your Version 1.0 flash drive and your Version 1.0 License Key which can be found on the front inside cover of your User Guide. Verify you previously purchased The Ark 1.0 from Longyear. If not, contact the distributor from whom you purchased The Ark 1.0 to upgrade.
The process involves the following steps:
Upgrades will take approximately 4 weeks. You can contact Ark Support by calling 800.277.8943, ext. 444, for a temporary password for accessing The Ark 2.0 online.
For more video demonstrations of The Ark, please visit Ark Publications.